Privacy policy

We take your privacy and the confidentiality of the data we process in the course of our business very seriously.

Our privacy policy applies to visitors to our website

Responsible for data processing

The data controller is the entity responsible for the way in which personal data is and will be processed, transmitted and stored.

The publisher of the website also acts as data controller:


MOSI Consulting
26, Boulevard Royal
L – 2449 Luxembourg

Trade and Companies Register No.: B 227 305
Intra-community VAT N°: LU 305 225 44

The data controller can be contacted by telephone on (+352) 661 662 606 or by email:


Personal data collected

Technical data

When you browse through our website, we may process certain data of a technical nature:
Browser type and version and screen resolution
Operating system and type of terminal (computer, mobile, tablet)
Session statistics
Navigation flows and clicks
IP address
This data is stored anonymously and does not allow you to be identified.


Reservation requests

When you contact us via the form or by e-mail, we collect personal data:

Name and surname
Email address
Phone number
Personalized message

This data is stored by the data controller for a period of 10 years. Some of the data is passed on to our customers.


Obtaining your personal data

We collect personal data that you voluntarily provide to us by, for example, subscribing to our newsletter, filling out contact forms and sending us an e-mail.


Use of your personal data

A cookie is a small text file deposited on the terminal (computer, mobile tablet) when you visit a website. This cookie makes it possible to identify the terminal on each visit to the website during the period of validity of the cookie.

We use several types of cookies:

Necessary cookies :

This type of cookie is essential for browsing the website. If these cookies are blocked by the browser, you may no longer be able to take advantage of certain features of the website. These cookies are sent exclusively by our website.

Cookies are preferred:

These cookies make it possible to improve and optimise the functioning of the website by offering you personalised functions (e.g. language preference). If these cookies are blocked by the browser, you will no longer be able to take advantage of the personalised functions. These cookies are sent by our website and by third parties.

Please refer to the list of subcontractors at the bottom of this page to find out which types of cookies are sent by third parties.


Analytical cookies

These cookies enable us to create statistics on the use of our website. This data is necessary to improve our website. We assume that we have a legitimate interest in sending analytical cookies and that your prior consent is not required.


Legal basis

We collect personal data on the following bases
For the adaptation and improvement of our offer
To comply with legal obligations
For our legitimate interest
To defend our interests in legal proceedings
For commercial purposes if we have received your consent


How long your personal data will be stored

We do not retain personal data longer than is necessary to achieve the specific purposes for which the information was collected.

Personal data is retained for a period of time appropriate for each type of data. These retention periods may vary depending on the purpose for which the data was collected:

Legal and contractual retention obligations
Limitation periods within which the persons concerned can assert their rights in court against our economic interest grouping
Good practices
Commercial objectives of our economic interest grouping
The maximum retention period for personal data is 10 years. 

Protection of your personal data

We use various technical and organisational measures to protect your personal data from disclosure to unauthorised persons.


Sharing with third parties and countries where your personal data is stored

We may share data internally for organisational reasons and for different purposes.


Sharing with third parties and country of storage of your personal data

We may share data internally for organisational purposes and with different service providers according to the contractual arrangements in force with them.


Your rights

In accordance with Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and, where appropriate, delete information concerning you. You also have the right to withdraw your consent at any time and, for legitimate reasons, the right to object to the processing of your data.

Please note that some of the above rights may be limited where we have an overriding interest or a legal obligation to continue processing the data.

If you wish to exercise these rights, please contact the data controller using the contact details given above on this page.

You also have the possibility of lodging a complaint with the National Commission for Data Protection, whose registered office is at 1 Avenue du Rock’n’Roll, L-4361 Esch-sur-Alzette.